Parking with Parkster

parking app

How to park with the app

Find parking
With the feature ”Nearby” in the app you can easily find nearby parking spots. On the map you can see the location and the address of the specific parking space. Once you find a parking spot close to your destination you can also see the necessary information including parking times, hourly rates and zone codes. With the feature ”All parking zones” you can search your city. For every city you can then search the address you would like to reach and find a parking spot close to your destination.

Start parking
Find your chosen parking by clicking ”Nearby”, search the list ”All parking zones” or by filling in the correct zone code. The zone code is found in the map next to ”Nearby”, in the list ”All parking zones” or on a sign not far from your car. If you recently parked on the same address, this parking spot is saved in your presets. While at it, you can easily change your automatic stop time as well. The automatic stop time is there for you in case you forget to terminate your parking manually. Go ahead and adjust your stop time, and then choose ”Choose car and park”. Done!

Extend your parking
Just like you can stop your parking before your estimated time is up, you can extend the time whenever you want to. The feature “Tickets” in the app shows your active parkings and allows you to extend or change your check out time. Please notice that some parking spots have a time limit that is beyond Parkster’s control.

How to park with SMS

Parkster’s SMS service allows you to park without downloading an app. You don’t need to create an account, no fees are added to your phone bill and you only pay for the amount of time your car is parked.

Start parking
1
Find the zone code of your parking spot. The code is clearly visible on a sign close to your parking spot.
2
Send zone code, registration number and social security number to +46 707-13 14 15.
For example: 12345 ABC123 7106061325
For your SMS-parking to be correct you need to make sure you get a confirmation to the phone you sent your message from. Next time you park, you don’t need to send your social security number. From your second parking you just need to send the zone code and your registration number.
3
Pay at the end of the month. All your parkings are put on one collective bill.
Extend your parking

Send the word “Extend” to +46 707-13 14 15.
When you get an SMS confirmation with your new check out time, your parking is extended. You can continue to extend your parking as many times you like. If you’d like to stop your parking before your time is up, this is just as easily done.

Stop parking

Send the word ”Stop” to +46 707-13 14 15.
Once you stop your parking you get a confirmation text saying you’ve checked out.

This is Parkster

Park your car. Do what you have to do. Extend your parking time from whatever queue you are being held up in. Come back to your car when you need your car – not when the parking time tells you to. Parkster’s vision is convenient parking, free from parking meters. With Parkster you never pay more than what you would pay in the parking meter. At the end of the month, you receive a compiled bill. You can use Parkster’s services via the app or via SMS.

This is how it all started
The year was 2010. One of the soon-to-be founders of Sweden’s most popular parking app was stuck at a meeting that never seemed to end. Finally back at his car, the parking fine was a fact. After a few too many fines the limit was reached. A solution was needed that had to be simple for everyone, everywhere. That was the seed that resulted in Parkster.

FAQ

You can choose to pay with your debit card, via invoice to you e-mail address or a paper invoice sent to you by post (a paper invoice adds 29 SEK in administration fee). Please note that the invoice is sent from Billogram and not directly from Parkster. To update your method of payment, log on to “Mina sidor”. The 16th of every month we charge for the last month’s parking using your chosen method of payment. If you should happen to park for 25 SEK or less, we will postpone your bill at a maximum of three months. The first time you park with Parkster, you will always receive the first bill the 16th, regardless of amount.

Still have questions? Call customer service at 0775 33 30 30

If you already payed and still get a reminder the reason could be that we didn’t yet receive your payment. For our billing partner Billogram to be able to match a payment to the correct invoice, the OCR-number must be specified as it is given in the invoice. If anything needs to be corrected in your payment, you can send us your payment information and we will make sure Billogram tracks your payment. The information we need is: the recipients number (bankgiro), your account number (kontonummer), sum of payment and the OCR-number you specified in your payment. Send the information to kundtjanst@parkster.se and put the number of your invoice in the subject field.

Still have questions? Call customer service at 0775 33 30 30

No, for time being you can only have one e-mail address per account registered.

Still have questions? Call customer service at 0775 33 30 30

The easiest way of finding out whether you are situated close to a Parkster parking spot is using the app. Click “Nearby” and find out where your nearest parking spot is. You can also look for information on signs nearby parking spaces.

Still have questions? Call customer service at 0775 33 30 30

Every parking has a pre-set check out time. You can choose to adjust this time to a later or sooner time and you can always check out when you return to your car by clicking “Stop parking” in the app. If you started your parking via text message, you send “Stop” to the same number you started your parking to.

Still have questions? Call customer service at 0775 33 30 30

Technical support

The most frequent reason for not being able to park with our services is connection to internet. Make sure you have internet connection by restarting your device, move around with your device and double check that you are connected to internet. If you’re still experiencing problems, you are welcome to call our support on +46 775-33 30 30. We’re open weekdays 08.00-18.00.

Still have questions? Call customer service at 0775 33 30 30